Project Coordinator - IT Service Delivery - VFX12LJ5LV6W-5953

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**Job Description**

**Summary**

Provides essential project support and resource management tasks for IT

Professional Services Projects in support of Project Managers.

Independently coordinates, monitors, and documents activity for small,

minimally complex IT projects in accordance with Logicalis Statements of

Work, following Logicalis Project Management Office (PMO) methodology

and Resource Management Office (RMO) standard operating procedures.

**Essential Duties and Responsibilities**

- Assists Project Managers by performing project coordination duties

including resource assignment, scheduling, back office data

management, and closeout activities including, but not limited to:

- Resource schedule management for assignment of engineers and/or

contractors to projects; works directly with subcontractor technical

resources providing assistance with project preparation, scheduling,

and administrative support.

- Creates, and processes ongoing engagements in PSA software including

contracts, change requests and other modifications.

- Assists with tracking and maintenance of subcontractor SOWs in the

PSA tool

- Leads small, minimally complex projects that do not require a

Project Manager, ensuring contracted delivered services are provided

with quality, on time, and within budget.

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- Initiates projects and kick-off, including:

- Schedules new project initiation meeting with Account Executives

and Solutions Architects for knowledge transfer of the scope of

work from Sales to the assigned Service Delivery Engineer(s)

- Coordinates and leads project initiation meeting with Customer

and Logicalis Project Engineer(s) to review scope and set

initial project schedule.

- Ensures assigned resources are scheduled and prepared for

assigned work

- Monitors project activity and captures required data accordingly

- Performs ongoing updates and completion to project specific

documents per efined standards; such as resource schedules,

project labor time entry, Project Change Requests and Project

Closure and Acceptance Documents

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- Maintains continuous focus on customer service and quality

assurance. Escalates issues for resolution as warranted, engaging

PMO Manager for assistance with difficult issues.

- Responsible for coordination of the project through closure.

- Demonstrates and actively promotes an understanding and commitment

to the mission of Logicalis demonstrating behaviors consistent with

the organization\'s values

- Demonstrates teamwork and flexibility by assisting as needed with

various ad hoc reporting, backfill support for peers, assistance

with service improvement activities, etc.

- Maintains a working knowledge of applicable Federal, State, and

Local laws and regulations as well as policies and procedures of

Logicalis in order to ensure adherence in a manner that reflects

honest, ethical and professional behaviors.

**Supervisory Responsibilities**

None.

**Qualifications**

The requirements listed below are representative of the knowledge,

skill, and/or experience required to perform the duties of Logicalis

Project Coordinator. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

**Education/Experience//Technical Requirements/Certifications**

Equivalent combination accepted.

**Education**

- Associates Degree (or higher) in Business Management, Project

Management, or Information Technology preferred

- Proficient use of Microsoft Office applications - Excel, Word,

PowerPoint, Outlook

**Work Experienc **

- Minimum 3 years\' professional experience preferably with knowledge

of project management practices.and/or in an IT Support role (eg.

Service Desk, PC Desktop Support, etc.)

- Will consider applicants with 3+ years of relatable work experience

requiring planning, customer service, resource coordination, etc.

(example: Events coordinator, customer service dispatcher,or similar

work requiring coordination of resources and service delivery)

**Certifications**

- None required, however any industry recognized certifications in

Project Management (PMI), Information Technology, or Microsoft

Office training are beneficial

**Other Skills and Attributes**

Strong written and verbal skills. Must possess ability to deliver

concise, professional, and accurate documentation and communications

(i.e. meeting notes, ,project updates, escalations)

Ability to recognize project improvement areas and adapts well to an

ever changing environment.

Interacts professionally and effectively across technical and business

organizations in support of our collaborative and inclusive culture

Excellent time management skills; ability to manage multiple tasks to

defined deadline within constrained timel